IT Solutions

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IT Solutions

Welcome to Cyber_Guru

Cyber_Guru is a division of J&J 4Sure Answers dedicated to provide Information Technology solutions. Our core competence focuses on Customer Relationship Management systems, Web Services, Software Training, and Database Services.

What is a CRMS? CRMS stands for Customer Relationship Management System. It is a computer program that serves to manage information that because of its amount or complexity would otherwise be inefficient to process manually . For Home applications CRMS can be very handy when needing to manage lists (see examples below). For small businesses, it is a methodology used to learn more about customers' needs and behaviors in order to develop stronger relationships with them. CRMS help Small businesses bring together lots of pieces of information about customers, sales, marketing effectiveness, responsiveness and market trends.

Home CRMS

Electronic Address Books: mailing labels, invitee/Holiday Card lists, etc.

Vehicle maintenance: Service Due, Service Avg. Pricing, Service History, etc.

Budget and Time Management: Paycheck set aside Monies, To do lists, etc.

Much More automation: Groceries, family pictures, Music CDs-titles-lyrics, etc.

Home Business and Small Business CRMS

Customer contact information handling.

Leads, Opportunities, and sales management.

Trade shows and other Marketing activities tracking and materials printing.

Ad-hoc data analysis and reporting

Web Services

Personal or Family Websites.

Professionally looking Home and Small Business Websites

Software Training Services

Beginner and Intermediate MS-Excel.

Beginner, Intermediate, and Advanced MS-Access.

Beginner and Intermediate Quickbooks Professional.

Beginner and Intermediate MS-Power Point.

Beginner, intermediate and advanced Database Programming (T-SQL & PL/SQL)