IT Solutions                   

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IT Solutions



Cyber_Guru is a division of J&J 4Sure Answers dedicated to provide Information Technology solutions. Our core competence focuses on Customer Relationship Management systems, Web Services, Software Training, and Database Services.

What is  a CRMS? CRMS stands for Customer Relationship Management System. It is a computer program that serves to manage information that because of its amount or complexity would otherwise be inefficient to process manually . For Home applications CRMS can be very handy when needing to manage lists (see examples below). For small businesses, it is a methodology used to learn more about customers' needs and behaviors in order to develop stronger relationships with them. CRMS help Small businesses bring together lots of pieces of information about customers, sales, marketing effectiveness, responsiveness and market trends. 



bulletElectronic Address Books: mailing labels, invitee/Holiday Card lists, etc.
bulletVehicle maintenance: Service Due, Service Avg. Pricing, Service History, etc. 
bulletBudget and Time Management: Paycheck set aside Monies, To do lists, etc.
bulletMuch More automation: Groceries, family pictures, Music CDs-titles-lyrics, etc. 

Home Business and Small Business CRMS


bulletCustomer contact information handling.
bulletLeads, Opportunities, and sales management. 
bulletTrade shows and other Marketing activities tracking and materials printing.
bulletAd-hoc data analysis and reporting

Web Services


bulletPersonal or Family Websites.
bulletProfessionally looking Home and Small Business Websites

Software Training Services


bulletBeginner and Intermediate MS-Excel.
bulletBeginner, Intermediate, and Advanced MS-Access. 
bulletBeginner and Intermediate Quickbooks Professional.
bulletBeginner and Intermediate MS-Power Point. 
bulletBeginner, intermediate and advanced Database Programming (T-SQL & PL/SQL)

Database Services  (SQL Server and Oracle)                                     

bulletDatabase Design
bulletDatabase Programming 
bulletDatabase Administration
bulletDatabase Training


Contact Information


4066 Creekview Ridge Drive

Buford, GA 30518

Phone: 678-386-5109

Fax: 770-614-8160

Consultant: Joseph Raez -

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Last modified: February 27, 2010